CONVERGR LLC — PRIVACY POLICY
1. Who We Are
Convergr LLC ("Convergr," "we," "our," or "us") is a virtual assistant and administrative support company operating at convergr.net. We provide remote staffing and task management services to businesses and professionals across all industries. Convergr LLC is a registered limited liability company in the State of Delaware.
2. Information We Collect
When you interact with our website or services, we may collect: your full name, email address, phone number, business name, industry, task preferences, and billing information. We also collect standard website usage data such as IP address, browser type, and pages visited through cookies and analytics tools.
3. How We Use Your Information
We use your information to match you with a virtual assistant, process payments, communicate about your account, send service-related updates, and improve our platform. We do not sell your personal information to third parties.
4. Payment Information
All payment processing is handled by third-party processors. Convergr does not store your full credit card or banking details on our servers. Billing data is managed securely by our payment provider in accordance with PCI-DSS standards.
5. Sharing of Information
We may share your information with trusted service providers who assist in operating our business (such as payment processors, CRM platforms, and communication tools), only to the extent necessary to deliver your services. We do not share or sell your data for advertising purposes.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us at support@convergr.net. We will respond within 30 days.
7. Cookies
Our website uses cookies to improve your browsing experience and gather analytics. You may disable cookies in your browser settings; however, some features of the site may not function properly as a result.
8. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us at support@convergr.net. We will respond within 30 days.
9. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No system is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party tools and platforms. Convergr is not responsible for the privacy practices of those third parties. We encourage you to review their policies independently.
11. Children's Privacy
Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect information from minors.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact
For any privacy-related questions or requests: Convergr LLC — support@convergr.net